What is the Octopus Energy new customer offer?
For a qualifying home energy referral, the new customer receives £50 towards their energy account. The person referring them also receives £50. That is the standard £100 shared reward: it is not a £100 joining payment for one household.
We checked the official landing page for fun-puma-157 on 22 October 2026. It displayed £50 for the household switching and £50 for the referrer, Anthea. The landing page shows the offer; Octopus’s eligibility rules determine whether a particular application qualifies.
A referral adds a one-off credit to a qualifying account. Your tariff sets what you pay for energy. Loyalty rewards have separate rules. Compare all three without counting the same benefit twice.
You can also visit our Octopus Energy referral code guide for the referral link and an overview of the scheme.
Why do offers mention £50, £75 or £100?
| Amount advertised | What it can mean | What to check |
|---|---|---|
| £50 household credit | The new customer’s share of the standard qualifying home referral. | Your signup route and eligibility. |
| Share £100 | Usually £50 for you plus £50 for the referrer. | How the total is split. |
| £75 business credit | The standard business or charity referral can pay £75 to each party. | That you are using the business route and qualify. |
| A larger independent offer | An individual referrer may promise a separate extra payment. | Who pays it, the conditions and how to claim it. |
Octopus confirms the household and business amounts in its official referral FAQ. This website does not promise an extra cash payment on top of the standard offer. If another site advertises a larger total, read its separate payment terms instead of assuming Octopus funds the whole amount.
Who is eligible for the joining offer?
Check your circumstances against section 7 of the domestic terms. In particular:
- Use a qualifying personalised referral link to sign up directly online with Octopus.
- The referred person and premises must meet the new-customer rules. Existing Octopus, relevant whitelabel or Bulb-supplied accounts can be excluded.
- Someone who has been an Octopus customer in the previous 12 months is excluded under the standard referral terms.
- The switch must reach supply and the first successful Direct Debit; cancelling beforehand prevents qualification.
- The scheme has rules for referrers as well as new customers. Octopus can withhold rewards for non-compliant referrals.
If you are returning to Octopus, taking over a property already on supply, using prepayment or considering multiple incentives, ask Octopus to confirm eligibility before relying on a reward. Our referral credit and eligibility guide provides a fuller checklist.
How to use the new customer offer
- Find your annual usage. Use the electricity and gas kWh figures from a recent bill. Keep your current rates and any exit fees beside them.
- Open the referral before applying. Follow fun-puma-157 on Octopus’s website and check the offer shown.
- Get a personalised quote. Enter your postcode, exact address and usage. Compare the annual estimate and tariff terms with your alternatives.
- Sign up only if the deal suits you. Enter account and payment details directly with Octopus, then save the confirmation and referral details.
- Complete the transfer and check your account. Follow the opening-reading instructions and watch for your first payment and referral credit.
A referral link identifies the referral; it does not remove the need to compare prices or complete signup. For the handover, opening readings and final-bill process, see our step-by-step guide to switching to Octopus Energy.
When will the £50 credit appear?
The Octopus referral FAQ says credit follows a completed switch and a successful first month’s Direct Debit. Its typical timeframe is around four weeks from joining, although delays can make it longer. Your supply start date and reward date are separate milestones.
Check the balance or transaction history in your Octopus account. If the credit is missing, confirm that supply has started, your payment succeeded and the referral is recorded. Contact Octopus with your account reference and referral details if you need help; this independent website cannot apply account credit.
Use the official Octopus contact page for current support options. Domestic customer support lists hello@octopus.energy and 0808 164 1088.
Before you call about eligibility or missing credit, check Octopus Energy phone opening times. The guide also explains how to get routine support at weekends.
Is the new customer offer the best deal for you?
A welcome credit is useful, but the ongoing tariff can matter more. Compare quotes using the same consumption figures and time period. Include unit rates, standing charges, the payment method and fees for leaving your existing contract.
Illustration only: a £1,500 annual quote minus an eligible £50 credit gives £1,450 before any switching costs. A competing £1,420 quote with no bonus would still be £30 cheaper on those assumptions. These are example figures, not live Octopus prices.
Keep the annual cost before credit visible too. The reward is one-off, so it does not keep reducing every year’s bill. A monthly Direct Debit is a payment estimate and can change; it is not a fixed annual energy price.
Use comparison services to research alternatives, but understand that the route you use to complete signup affects incentives. Octopus’s referral guidance says third-party switching routes do not also earn its standard referral reward. Compare each route on its own terms rather than adding together bonuses that may not combine.
New customer tariffs and Octoplus perks
New-customer searches often show tariff pages alongside referral offers. They answer different questions: the reward tells you about an incentive, while the tariff determines the cost and conditions of your supply.
- Flexible Octopus: a variable tariff. Check the current rates and how they can change.
- Fixed Octopus: rates are fixed for the agreed term; check any exit fees. Using more energy still increases your bill.
- Smart tariffs: options for different usage patterns and equipment. Confirm meter and device requirements, plus daytime as well as cheaper-period rates.
The official tariff directory gives current options. Our Octopus tariff comparison guide explains what to consider before choosing.
Octoplus is a separate loyalty programme for qualifying customers, with points and changing perks. Check its membership requirements and available rewards in your account. Treat perks as benefits you may use, rather than a guaranteed cash saving or an automatic new-customer bonus.
Octopus Energy new customer offer FAQs
Does every new Octopus customer automatically get £50?
No. The standard referral reward depends on the signup route and eligibility. Check that the referral offer is attached before completing your application and keep the confirmation.
Is there a £100 Octopus Energy joining bonus?
The standard home referral shown through this site is £100 shared between two people: £50 for the eligible new customer and £50 for the referrer. A different campaign needs its own confirmed offer and terms.
Can existing customers claim the new customer offer?
Being an existing customer does not create a new joining reward. Existing customers can use their own eligible referral scheme to refer others, and may qualify for separate loyalty benefits.
Can I add a referral after joining?
Octopus’s help article says to contact it if you joined directly and forgot a referral, while its domestic terms exclude retrospective claims. Ask Octopus to confirm your individual case; do not count on a backdated reward. Using the referral before signup avoids that uncertainty.
Is the offer a discount code or cashback?
The link used here starts an Octopus referral journey. The standard reward is energy-account credit, rather than an immediate cash payment or a percentage reduction to your tariff rates.
Can I get referral credit when moving home?
A move does not by itself establish eligibility. If the property is already supplied by Octopus, use its move-in service and ask which conditions apply before assuming you qualify as a new referral.
Does a smart meter guarantee a larger joining offer?
No larger joining reward is promised here for having a smart meter. Smart meters can open access to qualifying tariffs and Octoplus benefits, which have their own requirements.
Checked 22 October 2026 against the linked Octopus referral landing page, referral FAQ, domestic terms, tariff directory and Octoplus information. Offers can change; check the official terms when applying. This independent guide does not set Octopus prices or determine reward eligibility.